Privacy policy
PRIVACY POLICY
This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our store.
Information We Collect
When you place an order, we collect:
- Name
- Email address
- Phone number (if provided)
- Shipping address
We also automatically collect certain data through cookies and analytics tools, including:
- Device information
- Browser type
- IP address
- Browsing behavior on our site
How We Use Your Information
We use your information to:
- Process and ship your order
- Send order confirmations and updates
- Provide customer support
- Improve website experience and performance
- Send optional marketing emails (only if you choose to subscribe)
We may use your data to show relevant ads on platforms such as Facebook or TikTok based on browsing behavior.
Third-Party Services
We share personal data only when necessary to operate the store.
Fulfillment & Shipping Partners
Your name and shipping address are shared with fulfillment providers to deliver your order.
Payment Processing
Payment details are handled securely by third-party processors such as Stripe. We do not store your payment information.
Analytics & Marketing Tools
We use:
- Google Analytics
- Facebook Pixel
- Tumblr
- Omnisend Email Marketing
- PopTin (pop-ups)
- Chatway Live Chat
- Intercom (customer support chat)
These services may use cookies to track browsing behavior to improve performance and personalize ads.
Cookies
Our site uses cookies to:
- Maintain your shopping cart
- Analyze site performance
- Personalize marketing
You may disable cookies in your browser settings, but some features may not function properly.
Newsletter & Marketing Emails
You will only receive promotional emails if you choose to subscribe.
You can unsubscribe at any time by clicking the link in any email.
Data Requests & Deletion
You may request:
- A copy of the personal data we hold
- Correction of inaccurate information
- Deletion of your data (where legally applicable)
To make a request, contact us at:
[email protected]
Data Retention
Order information is stored for business and legal recordkeeping.
Data from analytics tools may be retained for trend analysis.
Security
We take reasonable precautions to protect your information.
However, no online data transmission or storage system can be guaranteed 100% secure.
Changes to This Policy
We may update this Privacy Policy as needed. The latest version will always be posted on this page.
Contact
For questions about this policy or your data rights, contact:
[email protected]